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Delete your account & data

SignPilot (com.signpilot.app) · applies to the iOS app, Android app, and web

Delete in the iPhone app

  1. Open SignPilot and sign in.
  2. Go to More → Delete account.
  3. To keep a copy of your records, tap Export my data first: every record in your account is saved as one file through the share sheet (Files, Mail, AirDrop).
  4. Type DELETE, tap Delete account, and confirm with Face ID, Touch ID or your passcode if your iPhone has one.
  5. SignPilot deletes your account and its records, then clears the iPhone: journal entries and scans that had not synced yet, signing-day reminders, and the saved sign-in.

Delete on signpilotme.com

  1. Sign in at signpilotme.com (this also works in a phone's browser).
  2. Go to Settings → Security & data.
  3. Choose Export my data first if you want a copy of your records — deletion is permanent.
  4. Tap Delete account and confirm.

Delete by email request

Email support@signpilotme.com from the address on your account with the subject "Delete my account." We verify the request and complete the deletion within 30 days, with confirmation when it's done.

What gets deleted

  • Your account, profile, and sign-in credentials;
  • All orders, appointments, journal entries, invoices, payments, expenses, and mileage records;
  • Every uploaded document and screenshot;
  • Push-notification device tokens and communication logs;
  • Push-notification device tokens and communication logs.
  • Subscription billing links (your Stripe subscription is canceled).
  • A plan bought in the iPhone app is billed by Apple and is not canceled by deleting your account. Cancel it first on your iPhone: Settings → your name → Subscriptions.

Deletion removes data from production systems within 30 days; encrypted backups age out over up to 35 additional days. We may retain minimal payment records where tax and accounting law requires it. Full details are in our Privacy Policy.

Before you delete

Notary journal records may be subject to state retention requirements that apply to you as the notary. Export your records first (in the iPhone app: More → Delete account → Export my data; on signpilotme.com: Settings → Security & data → Export my data) and check your state's rules — once your account is deleted, we cannot recover them.